If you live nearby
For noise, waste, smoking, parking and similar concerns. There is a 24-hour telephone line and a dedicated web form.
Discuss your property or accommodation business
Choose what you would like help with and tell us what you know. You can contact us even if you have not chosen a property or cannot provide detailed information yet.
You do not need a full property address or financial documents for an initial inquiry. Submitting this form does not create a contract or payment obligation.
Enquiry form
What you can ask about
- Full Short-Term Rental Management, if you want to hand over the whole operation
- Global Owner Desk, if you are considering buying, launching or running a property in Japan from abroad
- Taking on only part of the work, such as guest communication or a 24-hour line
- Preparing a launch, or the three-month advisory programme
- Accommodation projects with temples and local communities
Enquiry form
- 1. Enter details
- 2. Review
- 3. Done
We use the information you enter to reply to your enquiry and to make proposals. Formspree is used to receive submissions. Please read the privacy policy. Sending this form does not create a contract, a payment or any fee obligation.
Please do not include property registration, passport, key, bank or card details in your first message. File attachments are not available.
Other ways to reach us
You can fill in and send the form at any time. We reply in order after reviewing the content; this is not a promise of an immediate response.
By phone
This is the general enquiries line. Business hours are 10:00–19:00 Japan Standard Time. Guests requiring urgent assistance during a stay should use the contact details provided with their reservation or check-in instructions. The 24-hour line for neighbours is on the neighbourhood contact page.
Other contact points
For messages from neighbours and for questions about recruitment, please use the dedicated contact points.
Recruitment
Questions about working with us. Applications go through Indeed, and questions go through a dedicated form.
If you would like to stay
Stays are booked on our booking site. This website does not handle reservations.
Go to the booking site (external site, opens in a new tab)
Destination: booking.tabimusubi.com (external site, opens in a new tab)